Delete your Elio or Elio Cellar account

This page applies to both of our apps — Elio (the cooking app) and Elio Cellar (the wine cellar app), both from Studio Eyespy LLC.

One account covers both apps. If you use Elio and Elio Cellar, they share a single account, so deleting it from either app removes all of your data from both — not just the app you deleted it from. You can do this at any time, in one of two ways.

Option 1 — Delete it in the app (immediate)

Open Elio or Elio Cellar.
Tap your profile icon (top-right) to open Account — in Elio Cellar, this is under Settings.
Scroll to Delete account.
Confirm, and re-enter your credentials when prompted.

Your account and data are deleted immediately and permanently — there is no recovery.

Option 2 — Request deletion by email

If you have already uninstalled the app, or can't sign in, email support@eliochef.com from the address on your account with the subject "Delete my account". We'll verify it's you and complete the deletion within 30 days (usually much sooner). Tell us if you used Elio, Elio Cellar, or both — though we delete everything either way.

What gets deleted

Deleting your account removes — from both our servers and your device:

Your login / account (email, or Google / Apple sign-in).
Your profile and household members, including their dietary requirements and allergies.

From Elio (the cooking app):

Your pantry and inventory, saved recipes and ratings, meal plans, and shopping lists.
Scanned and imported data — receipt scans and any forwarded grocery-order imports.

From Elio Cellar (the wine app):

Your cellar — every bottle you have added, with its purchase details and drinking-window data.
Your tasting notes and ratings, and your buy list.
Any dinner-party events saved in the app.
Bottle and wine-label photos. These are stored on your device, not on our servers, and are removed when the app is deleted; label photos sent for label-reading are processed once and not kept.

And for both apps:

Notification tokens (including wine peak-alert notifications) and the other app preferences stored with your account.

What's kept, and for how long

Once deletion completes, nothing tied to your identity remains in our active systems. The only exceptions:

Anonymous, aggregated analytics that are not linked to you or your account.
Records we are legally required to keep — for example, minimal purchase or tax records for a paid subscription — retained only for as long as the law requires.
Routine encrypted backups, which are purged on their normal rotation (within 30 days).

Cancelling a paid subscription

Deleting your account does not cancel an active subscription — subscriptions are billed by Google Play or the Apple App Store, not by us. To stop billing, cancel the subscription in Google Play → Subscriptions or App Store → your name → Subscriptions before you delete your account.

One Elio Pro membership covers both Elio and Elio Cellar, so cancelling it ends Pro in both apps.

Questions

Email support@eliochef.com and we'll help.

See also our Privacy Policy.